Covid-19 2020

Update on Branch Services

3/1/2021

Here is where you can find the most current and up-to-date information about our branch locations' availabilities, hours, and services. The health and safety of our staff and members is our number one concern. Please follow all local mandates when visiting one of our branches.

Beginning Monday, March 1, 2021, our East and West locations will be open regular hours:

East Location-9835 E. 21st St. N., Wichita, KS.  67206

LOBBY- M-F, 9 am to 5 pm, Sat. 9 am to 12 pm.

DRIVE-THRU-Open M-F, 7:30 am to 6 pm, Sat. 9 am to 12 pm.

 

West Location-3730 W. 13th St. N., Wichita, KS.  67203

LOBBY- M-F, 9 am to 5 pm, Sat. 9 am to 12 pm.

DRIVE-THRU-Open M-F, 7:30 am to 6 pm, Sat. 9 am to 12 pm.

 

City Hall Location-455 N. Main, Rm. 410, Wichita, KS.  67202

LOBBY-Open to City Hall employees.  

 

ACCESS YOUR ACCOUNTS 24/7

To save yourself time, we encourage you to access your account from home using Online and Mobile Banking services that give you the options listed below.  (If you need assistance with enrolling in online banking or accessing through your mobile device, please call 316.941.0600, and a representative will walk you through the process.)

•   Check Account Balances and History
•   Make loan payments, view transactions, transfer funds, and more.
•   Use the WFCU mobile app to deposit checks, check balances, and more.
•   Use Mobile Text Banking by sending BAL (balance) or HIST (history) to 89549.  To set up mobile text alerts, log in to online banking>User Settings>Mobile Settings>Text Mobile Settings.
•    Find CO-OP ATMs near you (50 in Wichita)
Please see the Member Assistance page for current loan options and more ways we are helping our members manage finances during this time.

For additional questions, call 316.941.0600 or send an email to questions@wichitafcu.com.
 
Coronavirus Fraudulent Scams 
The Federal Trade Commission has issued a warning to consumers about scammers taking advantage of individuals surrounding Coronavirus fears. They are setting up websites to sell bogus products and using fake emails, texts, and social media posts as a ruse to take your money and get your personal information. Please remain alert to avoid possible scams and if you come across any suspicious claims, report them to the FTC at www.ftc.gov/complaint. 
 

All visitors to our branches should follow the guidelines on wearing masks or face coverings.  Find the most current orders from our local government here: Sedgwick County Local Orders

*Unless exempt from wearing a mask as described in the ordinance.

Social distancing decals have been placed in our branches, and is encouraged for both staff and members. To ensure proper distancing, we may limit capacity in branches, and whenever possible, please limit guests to only those who need to be there to complete in-branch transactions and services.

 

Each location is regularly disinfected, which includes any touched surfaces.  Hand sanitizer is available for members and staff. Additionally, we have a professional deep clean service that comes to each location on a regular basis.

 

Coin machines will not be accessible to members. However, a staff member will be happy to assist you.