Visa®️ Platinum Credit Card


Earn cash back with our Visa® Platinum Credit Card

A credit card is a must-have for your daily finances, so we provide the Visa® Platinum Credit Card to help you save with a great rate, earn cash back rewards and enjoy the convenience of a Visa® card accepted worldwide.

Our Visa® Credit and Debit Cards have migrated to a new platform that offers enhanced fraud protection and more. You may experience an increase in fraud alerts while the system is learning your transaction pattern. During this time, if you receive an alert, please respond back to the inquiry. Please note, there are new phone numbers available for activating a new card, reporting a card lost or stolen, and more via the links below. Find more information about our Visa®  Debit Card here.


Annual Spend   Earn
$0-$1,000   0.25%
$1,101-$2,000   0.50%
$2,001 - 3,000   0.75%
$3,001 or more   1.00%

Activation and PIN Management

For Visa Credit and Debit Cards

Call to:

1. Activate your card and choose your PIN.
2. Change your PIN on an active card.

800-290-7893 (within U.S.)

206-624-7998 (outside U.S.)

For security purposes, the following PINs are restricted:

0000 1111 2222 3333 4444 5555 6666 7777 8888 9999 0123 1234 2345 3456 4567 5678 6789 7890 0987 9876 8765 7654 6543 5432 4231 3210

Lost or Stolen Card or to Report Fraud

For Visa Credit and Debit Cards

If your card has been lost or stolen:

888.297.3416 (within U.S.)

206.389.5200 (outside U.S.)

To report fraudulent activity on your card:


Transaction Assistance/Decline Line

For questions regarding transaction issues and/or card declines during regular business hours call 316.941.0600. For questions regarding transaction issues and/or card declines BEFORE/AFTER regular business hours call 800.547.2174 (within the US).


Due to a large amount of fraud on card transactions, please contact us at 316.941.0636 if you plan on traveling so we can ensure that you have access to your funds.

Foreign Country Restrictions

Currently, there are no Foreign Restrictions.